• Cancellations

    You can cancel an order for order made amigurumis up to 12 hours from making the order, you can do it by contacting via email or Instagram @haniscrochet

  • Returns & exchanges

    For returning a package because it was damaged, incorrect or not what you expected you have to return it to me before 14 days from you getting the item, the shipping cost will be payed from your part

  • Refunds

    If the package is lost or is sent back to me, I can do a partial refund for the amount of the amigurumi, the shipping cost and fees will not be included

    For digital patterns, because of the characteristics of the items, they cannot be refunded

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